Case studies

A dispatch platform rebuilt without stopping a single shift

A staged move from a fifteen-year-old dispatch application to a cloud platform, with our team supporting the old and new systems through cutover.

Industry: Transportation and logistics
Client: Third-party logistics provider, United States
Service: Application Engineering and Modernization, Managed Application Support

Challenge

The dispatch application ran every load the company moved, and only two engineers understood it. Each change took months, outages hit drivers directly, and the hosting contract was about to expire.

Approach

Documented the existing system and agreed a migration order that moved the lowest-risk functions first
Built the new platform as services behind an API layer so old and new could run side by side
Took over managed support of the legacy application so the internal team could focus on the new build
Cut over region by region with rollback plans tested before each move

Outcome

Client names are withheld. Figures shown are illustrative while client approval is pending.

Unplanned dispatch outages during cutover: Zero
Release cadence, down from quarterly: Weekly
Lower annual hosting and support cost: 38%

Stack

AWS
.NET 8
PostgreSQL
React
Kafka
Terraform

More work